Privacy policy

Here is a thorough explanation of how we plan to use your personal information that we collect

Introduction

Roccstarwireless ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile applications, and services (collectively, the "Services").

Information collected

We may collect personal information from you when you:

  • Visit our website
  • Create an account
  • Purchase a plan
  • Contact our customer support
  • Interact with our mobile applications
  • Participate in surveys or contests

 

The types of information we may collect include:

  • Contact information (name, email address, phone number)
  • Account information (username, password)
  • Billing information (credit card number, billing address)
  • Device information (device type, operating system)
  • Usage information (service usage, network information)
  • Location information (with your consent)
     

How information is used

We collect and use personal information for the purpose of providing and improving our mobile phone services. This includes processing transactions, managing accounts, and enhancing user experience.

Information sharing

We use your information for various purposes, including:

  • Providing and improving our Services
  • Processing payments
  • Communicating with you (e.g., customer support, promotional offers)
  • Preventing fraud and abuse
  • Complying with legal obligations
  • Sharing Your Information

 

We may share your information with:

  • Third-party service providers who assist us in operating our business
  • Law enforcement or government agencies as required by law
  • Other companies in connection with a merger, acquisition, or sale of assets
     

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us at support@roccstarwireless.com
or 855-225-4008.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your rights

Users have the right to access, correct, or delete their personal information. Requests to exercise these rights can be submitted through our personal data request form.

Updates to the privacy policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@roccstarwireless.com or 855-225-4008.

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.